Terms of service

Last updated: June 2026

Welcome to ElevateLuma. By accessing or purchasing from our website (elevateluma.com), you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. Overview
These Terms of Service apply to all users of the site, including browsers, customers, and merchants. By using any part of the site or placing an order, you agree to these terms.

2. Online Store
By agreeing to these Terms of Service, you confirm that you are at least 18 years of age. You may not use our products for any illegal or unauthorized purpose.

3. Products
Products may have limited quantities and are subject to our Refund Policy. We reserve the right to limit sales to any person, geographic region, or jurisdiction. We do not warrant that product descriptions, colors, or images are error-free. If a product is listed at an incorrect price, we reserve the right to cancel any orders placed for it.

4. Accuracy of Billing and Account Information
We reserve the right to refuse any order. You agree to provide accurate and complete purchase and account information for all purchases.

5. Pricing
All prices are in US dollars. We reserve the right to change prices at any time without notice.

6. Payments
By submitting payment information, you authorize us to charge the applicable amount. All transactions are processed securely.

7. Shipping
Shipping times are estimates only and are not guaranteed. ElevateLuma is not responsible for delays caused by carriers or other circumstances beyond our control.

8. Returns and Refunds
Our return and refund policy is outlined in our Refund Policy, incorporated into these Terms by reference.

9. Third-Party Services
Our store is built on Shopify. We are not liable for harm related to third-party websites or services.

10. Prohibited Uses
You may not use the site to transmit unsolicited advertising, impersonate ElevateLuma or others, or collect personally identifiable information from other users.

11. Disclaimer of Warranties
The service is provided "as is" and "as available" without any warranties of any kind, either express or implied.

12. Limitation of Liability
ElevateLuma shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our service.

13. Indemnification
You agree to indemnify and hold harmless ElevateLuma from any claim arising out of your breach of these Terms or violation of any law.

14. Governing Law
These Terms are governed by the laws of the United States.

15. Changes to Terms
We may update these Terms at any time. Continued use of the site constitutes acceptance of any changes.

16. Contact
Questions? Email us at support@elevateluma.com.